Nanaimo Visitor Centres
British Columbia’s Visitor Centres are members of the Visitor Centres Network and are available to provide you with personalized visitor information, friendly service and professional advice. Tourism Nanaimo provides visitor information year-round to residents of Nanaimo & Region as well as visitors from all over the world by operating the Official Nanaimo Visitor Centre.
**The Nanaimo Visitor Centre is now OPEN for in-person visitor services. We have implemented additional safety and cleaning protocols to ensure the health of our staff and visitors. Our team will continue to be available for visitor counselling via telephone and email. If your guests require assistance, please direct them to the following contact points: **
Year Round Visitor Centre:
2450 Northfield Road
(Hwy 19 at Northfield Rd Exit)
Nanaimo, BC, V9S 0B2
Phone: 250-751-1556
**Current Opening Hours**
In-person service 10am-4:30pm, 7 days a week
Phone assistance 9am-4:30pm, 7 days a week
General Inquiries & Information:
Visitor Information Counsellors
info@tourismnanaimo.com
Office: 250-751-1556
Seasonal Visitor Centre Location (Remains CLOSED for 2020):
The HBC Bastion, located on Front Street, will remained closed throughout the 2020 season.
For more Nanaimo & Region Visitor Information please contact our office at 250-751-1556 or 1-800-663-7337 or email us at info@tourismnanaimo.com
Have specific traveller questions on coming to Nanaimo? Tweet us on Twitter @TourismNanaimo or message us on Facebook. We are here to answer your questions via social media as well!
Tourism Nanaimo Staff
Below is the contact information for Tourism Nanaimo staff.
Please note: The health of our staff and our dedication to doing our part to limit the spread of COVID-19 is of utmost importance. As a result, all staff are no longer working in the office until further notice, and can best be reached by calling their cell number.
Visitor Centre
2450 Northfield Road
(Hwy 19 at Northfield Rd Exit)
Nanaimo, BC, V9S 0B2
Phone: 250-751-1556
Dino Tsembelis
Visitor Services Specialist
dino.tsembelis@tourismnanaimo.com
Office: 250-751-1556
Cell: 250-619-9399
Helga Lange
Visitor Services & Volunteer Coordinator
helga.lange@tourismnanaimo.com
Office: 250-751-1556
Cell: 250-740-0937
Administration Office
501 – 65 Front Street,
Nanaimo, BC, V9R 5H9
Phone: 250-740-1222
Karen Bannister
Director, Destination Marketing
karenbannister@tourismnanaimo.com
Office: 250-740-1222
Cell: 250-616-3444
Hannah Grant
Director, Digital Strategy
hannah@tourismnanaimo.com
Office: 250-740-1229
Cell: 778-269-0656
Darsey Batchelor
Trade & Media Coordinator
darsey@tourismnanaimo.com
Office: 250-740-1217
Cell: 250-816-5450